NABP is a 501(c)3 nonprofit that aims to ensure the public’s health and safety through working with its member state boards of pharmacy. The Association is an equal opportunity employer.

Apply to one of our current employment opportunities below, and learn more about what it’s like to work at NABP by checking out our culture, values, and employee benefits .

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Senior Infrastructure Engineer

This position is exempt and offers a hybrid work model.

As the Senior Infrastructure Engineer, you will specialize in designing and developing systems and infrastructures based on client preferences and industry standards. You have the duty to identify and understand the project’s needs, streamline project requirements, produce drafts, create prototypes and models, and establish tests to identify potential issues and ensure the project’s quality. Additionally, you will train and supervise junior engineers, establish goals and timelines, provide technical support, and implement policies and guidelines.

Job Description

Program Management

• Provides new solutions and capabilities in a cloud infrastructure to meet the evolving business needs and requirements. 
• Deploys, maintains, and troubleshoots core business applications, including application servers, associated hardware, endpoints, and databases. 
• Configures system to effectively utilize cloud infrastructure. 
• Oversees high availability, logging, patching, monitoring, and change management. 
• Manages virtual machines and file services in a cloud infrastructure to produce the most efficient and cost-effective solution for the business. 
• Engages in cloud cost optimizations. 
• Understands cloud security and works across the departments to implement robust solutions that allow operational activity in a secure manner. 
• Works with networking on subnet/VNet within the infrastructure according to best practices. 
• Other projects and duties as assigned. 

Reporting and Customer Service

• Prepares and presents reports defining service metrics, project progress, problems, and solutions for management as needed. 
• Assists with capacity planning and risk management and makes recommendations for strategic decisions. 
• Provides storage management support. 
• Complies and enforces all policies and procedures. 
• Provides outstanding customer service. 
• Efficiently identifies and resolves system, application, or process issues and escalates, reports and documents when needed. 

Job Requirements

• Bachelor’s degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience. 
• 10 years of IT Infrastructure experience with at least 2 years in Amazon Web Services (AWS) cloud environment. 
• At least 5 years of scripting or development experience. 
• Strong understanding of cloud infrastructure, networking, network and application security, and infrastructure solutions. 
• Strong computer, hardware, software, and analytical skills. 

To apply for one of our open positions, please email the following information to hr@nabp.pharmacy :

• Your resume
• Salary expectations

No phone calls, please.

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Senior Software Engineer

This position is exempt and remote.

As the Senior Software Engineer, you will be primarily responsible for gathering information to create, modify, and maintain functional requirements for business software solutions and serve as a liaison between the business communities and the technology team. You will identify business rules and improvement opportunities. You have the ability to build software solutions optimized for operations using best practices in engineering. 

Job Description

Application and API Development

• Develops applications using ASP.Net MVC v3 or above and JQuery framework for javascript. Interacts with database administrators, developers, business analysts, system administrators, and end users to interpret business requirements. 
• Develops software code changes to address documented deficiencies in the operations of the product(s). 
• Performs unit test code changes and adheres to established coding standards. 
• Works cooperatively with business analysts and quality assurance personnel as needed to ensure proper and sufficient testing before deployment of any code changes designed to address reported trouble(s). 
• Evaluates and makes recommendations on new and existing end-user tools and products. 
• Assures the creation and maintenance of program documentation. 
• Performs other duties as assigned. 
• Responsibilities subject to change to accommodate Association and departmental policy and procedure changes. 

Team Leadership

• Assists with web-based or referral incoming inquiries and opportunities.
• Coordinates responses and organizes and schedules meetings.
• Assists in preparation of marketing collateral, sell sheets, and contractual agreements.
• Supports monitoring of competition.
• Supports the review of department and program materials as needed.

Job Requirements

• Bachelor of Science or Master of Science degree in Computer Science or a related discipline.
• At least 8 years of directly related experience. 
• Developing cutting edge software using Microsoft .NET (ASP.NET MVC), C#, and angular. 
• Experience with database queries, stored procedures, and Entity Framework. 
• Experience using web services (SOAP/XML/REST/JSON, etc) and WCF. 
• Experience using web development mark-up and scripting languages such as HTML, JQUERY, XML, XSLT, and JavaScript. 
• Working knowledge of systems integration design patterns and best practices. 
• Good understanding of object-oriented models. 
• Exposure to cloud architectures like AWS or Azure. 
• Agile development experience preferred.
• The desire to continue to broaden technical and business skills. 
• Ability to work both independently and within a team environment. 
• Ability to lead a team and exercise project leadership desired.

To apply for one of our open positions, please email the following information to hr@nabp.pharmacy :

• Your resume
• Salary expectations

No phone calls, please.

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Industry Relations Coordinator

This position is non-exempt and offers a hybrid work model.

The Industry Relations Coordinator works within the team in that supports and coordinates the As the Industry Relations Coordinator, you will work within the team to support and coordinate the management of incoming business leads from the web, as well as through industry networking. You will utilize the customer relationship management (CRM) tool, Salesforce, designed to provide an organized, coordinated, and consolidated list of clients, key contacts, decision makers, NABP products and services (current and former), contact notes, and follow-up schedule.

Job Description

Reporting and Documentation: Salesforce CRM Tool

• Supports the entry of data and organization of the information contained within the Salesforce CRM tool.
• Generates a variety of reports to include lists of clients, key contacts, activity history, contact notes, productivity reporting, and activity dashboard management.
• Supports tracking of established accounts, prospective leads, and opportunities.

Operations Management

• Assists with web-based or referral incoming inquiries and opportunities.
• Coordinates responses and organizes and schedules meetings.
• Assists in preparation of marketing collateral, sell sheets, and contractual agreements.
• Supports monitoring of competition.
• Supports the review of department and program materials as needed.

Account Coordination and Relationship Management

• Assists in coordinating quarterly client outreach for roster of key accounts.
• Assists in coordinating contact of dormant accounts as directed by industry relations director.
• Assists in preparing for industry conferences and trade shows (eg, NACDS, Asembia, McKesson) by organizing invitations, follow-up e-mails, conference calls, prepping client meeting materials, etc.

Job Requirements

• Associates Degree. Bachelor’s degree preferred.
• 3-5 years of office experience.
• CRM (Salesforce) experience preferred or drive to learn.
• Comfortable making and taking frequent calls and is friendly, engaging, and professional on the phone.
• Excellent communication (oral and written) and collaboration skills.
• Detail oriented with superb organizational and planning skills.
• Passion to deliver outstanding customer service; embraces a customer-focused, service-oriented mindset.
• Problem solving skills, solution oriented, and forward thinking.
• Committed to producing quality work while working efficiently.

To apply for one of our open positions, please email the following information to hr@nabp.pharmacy :

• Your resume
• Salary expectations

No phone calls, please.

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Contract Administrator

This position is exempt and offers a hybrid work model.

As the Legal Affairs Contract Administrator, you will play a critical role in the review, negotiation, and drafting of NABP agreements, utilizing attorney-established guidelines and as directed by department attorneys. A key responsibility of this position is identification and negotiation of favorable contract terms to secure services or products to support NABP in its mission of protecting public health. You will oversee the contract intake process and collaborate with the Legal Affairs team to maintain and enhance the contract database. You will display a high degree of professionalism in both internal and external communications and during contract negotiations. You will develop contract template documents, make contract-related recommendations, including contract management improvements, and assist attorneys and department staff with contract-related matters, projects, and policies.

Job Description

Operational Activities

• Evaluates requested revisions to common Association contracts such as nondisclosure agreements, contractor agreements, and Health Insurance Portability and Accountability Act Business Associate agreements and revises consistent with attorney-established guidelines. 
• Reviews, identifies, and recommends favorable contract terms. 
• Negotiates contract revisions consistent with attorney-established guidelines. 
• Performs contract intake process and contract research. 
• Implements and maintains contract summaries. 
• Responds to internal inquiries regarding existing contracts. 
• Assists with contract and contract database maintenance and reporting. 

Risk Management

• Identifies potential contract risks and makes recommendations to department attorneys. 
• Collaborates with supervising coordinator and paralegal to ensure timely contract execution, data input into the contract database, and database templates. 
• Identifies inefficient or problematic areas and prepares proposals to resolve such issues. 
• Immediately reports and discusses all unusual circumstances, and all matters which may be contrary to Association policy, with the appropriate supervising attorney, department director, or the executive director/secretary. 

Program and Data Management

• Oversees and maintains “self-service” contracts library and archiving processes. 
• Researches contract provisions as directed and under the supervision of an attorney. 
• Documents and maintains playbook of common acceptable/unacceptable contract provisions. 
• Develops and maintains contract-related policies and procedures. 
• Provides regular reports to supervising and department attorneys regarding all aspects of Administrator’s department responsibilities. 

Job Requirements

• Bachelor’s degree and at least 3 years of experience negotiating contracts on behalf of a business; or Associate’s degree and at least 5 years of experience negotiating contracts on behalf of business; or equivalent contract experience. 
• Excellent negotiation, communication, and analytical skills. 
• Solid skills in writing and research. 
• Excellent organizational skills, attention to detail, and the ability to handle multiple projects simultaneously. 
• Proficient in Microsoft Office, particularly Outlook, Word, Excel, and Teams, as well as contract database software. 
• Outstanding customer service skills. 
• Experience in the regulatory or health care sectors is highly desirable. 

To apply for one of our open positions, please email the following information to hr@nabp.pharmacy :

• Your resume
• Salary expectations

No phone calls, please.

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Competency Assessment Assistant II

This position is non-exempt and offers a hybrid work model.

As the Competency Assessment Assistant II, you will assist the department with administrative duties, standardized customer correspondence, reports, and cyclical processes, such as transcript review, exam eligibility, Foreign Pharmacy Graduate Examination Committee (FPGEC) Certification file development, creation of FPGEE Identification Cards (FICs), FPGEC Certification mailings, ADA documentation, as well as other tasks as required.

Job Description

Task Management

• Grants eligibility for NAPLEX and MPJE exams in assigned jurisdictions. 
• Verifies candidate education (transcripts). 
• Provides deficiency letters and emails as needed. 
• Follows up on issues related to eligibility. 

Administrative Support

• Performs clerical tasks, such as data entry, filing, document printing, and mail. 
• Scans and uploads candidate documents. 

Reporting and Documentation

• Prepares monthly and ad-hoc reports for exam eligibility. 
• Prepares reports for analysis as needed. 
• Prepares operational updates in Asana and provides updates at department meetings.

Job Requirements

• Associate’s degree; bachelor’s degree preferred.
• At least 2 years of office experience. 
• Proficiency with Microsoft Word and Excel.
• Excellent written and verbal communication skills. 
• Excellent organizational skills. 

To apply for one of our open positions, please email the following information to hr@nabp.pharmacy :

• Your resume
• Salary expectations

No phone calls, please.

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Competency Assessment Supervising Coordinator 

This position is non-exempt and offers a hybrid work model.

As the Competency Assessment (CA) Supervising Coordinator, you will be responsible for preparing files and other required documentation for general item bank maintenance to support NABP meetings and workshops. You will support the maintenance of volunteer subject matter experts (SMEs) lists, forms, and communication using internal NABP databases and other tools. You will interact professionally and cooperatively with other Association departments and staff members, as well as organizations and individuals outside the Association. You will assist in other departmental projects as assigned. You will assist in the completion of department and Association-wide projects, as well as the interacting and cooperating within departments of the Association. 

Job Description

Information Coordination

• Prepares item files (pre- and post-work) for in-house, hybrid, and remote NABP meetings, following established deadlines. 
• Works closely with CA Program Analyst and CA Content Manager to support all item preparation and processing, including generating reports, for all NABP meetings. Prepares and uploads documents for secure access by external volunteers (SMEs). 
• Follows CA department file nomenclature policies for secure exam form record keeping and maintenance of the item bank for each NABP examination. 
• Handles all communication to volunteers (SMEs) prior to, during, and post meetings and workshops following established communication deadlines. This includes, but is not limited to, accessing instructions for files, uploading training documents, and distributing CPE information. 
• Supports Item Bank Program Analyst and Content Manager to identify competency areas of need using reports generated from NABP item bank. 
• Assists with the development and maintenance of CA department policies and procedures and other internal documents as needed. 

Volunteer Database

• Completes data entry and processing of information and documents collected from new volunteers (SMEs). 
• Assists with scheduled reporting and ad hoc reporting as requested to identify available volunteers for scheduled meetings following established deadlines. 
• Monitors term limits for review committee members and prepares summary and recommendations to CA Senior Manager. 
• Trains, sets up, and maintains new SME database (transition and organization of SME data) from existing database to new internal database. 
• Regularly maintains SMEs in the volunteer database. Assists CA Pharmacist Program Manager with recruitment of new SMEs for item writer pool and review committee pipeline. 

Task Coordination – NABP Reference Library

• Handles all requests for new reference material orders.
• Works closely with Office Services and Accounting for the processing of new order requests.
• Maintains library reference list regularly throughout the calendar year, before and after scheduled NABP meetings, and upon request.
• Maintains active reference list in NABP item bank to ensure accurate list is available to volunteers (SMEs).
• Assists CA Program Analyst with reports from NABP internal item bank for analysis of reference lists to maintain up-to-date reference list for all NABP examinations.
• Supports vendor with access requests and maintenance of electronic resources and external clinical databases.

Coordinate Relationships

• Engages with volunteers (SMEs) before, during, and after scheduled meetings to gather required materials and process information into the NABP item bank. 
• Works collaboratively with other CA department staff. Coordinates information in preparation for NABP meetings (ie, Item Development Workshops) in collaboration with CA Administrative Assistant and the Meetings department based on pre-determined roles and responsibilities. 

Job Requirements

• College degree or 5 years of equivalent work experience with education beyond high school level contributing to experience. 
• Experience with Microsoft Office Suite and program/function-specific computer application(s). 

To apply for one of our open positions, please email the following information to hr@nabp.pharmacy :

• Your resume
• Salary expectations

No phone calls, please.

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Clinical Program Manager

This position is exempt and offers a hybrid work model.

As the Clinical Program Manager, you will provide in-house clinical expertise to support the Competency Assessment (CA) programs (NABP examinations). You will support the CA department and other internal NABP departments with requests for clinical review of materials. You will be responsible for collaborating with NABP member boards on the development and review of MPJE items. You also may represent the Association in meetings and/or committees and will interact professionally and cooperatively with all departments of the Association.

Job Description

Clinical Subject Matter Expert Competency Assessment

• Reviews candidate comments related to exam content for potential action. 
• Reviews references for exam content for all NABP examinations to identify items that may need updating. 
• Supports the maintenance and investigates potential expansion of Pre-Exam programs offered by NABP. 
• Conducts clinical research (literature review) for the purposes of item bank maintenance and clinical writing. 
• Utilizes clinical writing skills to review, document, and create materials for NABP examinations and other CA department programs. 
• Monitors trends within the pharmaceutical industry and pharmacy practice, evaluates their impact on the CA programs, and implements necessary changes in collaboration with Content Manager and Senior Manager. Regularly engages with pharmacy associations and frequently reviews publications to stay abreast of current pharmacy practice trends. 
• Provides input and/or analysis for potential NABP research projects.

Partnerships

• Works with team members and other NABP personnel to ensure all stakeholders are informed of important program changes. 
• Collaborates cross-functionally with Operations and Security Manager regarding any content updates related to NABP examinations to ensure appropriate audiences receive timely communication. 
• Work with member boards on issues that impact examinations.

Job Requirements

• Bachelor’s degree in pharmacy; Doctor of Pharmacy preferred.
• At least 7 years of experience in pharmacy practice. 
• At least 5 years of program or process management. 
• At least 5 years of management experience preferred.
• Testing or regulatory work experience preferred. 
• Experience working with committee members and/or member boards preferred. 
• Experience in clinical writing preferred. 
• Advanced written and oral communication skills. 
• Proven ability to work through challenges within teams internally and externally. 

To apply for one of our open positions, please email the following information to hr@nabp.pharmacy :

• Your resume
• Salary expectations

No phone calls, please.

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Medical Proofreader

This position is non-exempt and offers a hybrid work model.

As the Medical Proofreader serving on the Content team, you will work with NABP staff and subject matter experts (SMEs) ie, Review Committee Members, Item Writers, etc) to ensure content is clear, accurate, and consistent for all NABP examinations. Using established style guidelines, you will review and edit examination questions for grammar, punctuation, spelling, tone, and format. 

Job Description

Program Support

• Reviews and edits new and existing items as assigned to ensure content is clear, accurate, and consistent for all NABP examinations.
• Uses established style guidelines to review and edit examination questions for grammar, punctuation, spelling, tone, and format. 
• Consistently applies multiple formatting preferences and standards across all assigned projects. 
• Reviews exam forms to be published. Informs Content Manager of any necessary changes impacting any NABP examinations. 
• Reviews exam forms to ensure consistent tone across entire exam forms. 
• Assists in the creation of exam screens utilizing internal item bank software. 
• Participates in Item Development Workshops for all NABP examinations. 
• Works closely with SMEs and provides guidance and feedback for Item Writers and Review Committee Members during workshops and other meetings. 
• Reviews Item Writer and Review Committee Member evaluation forms as well as provides feedback on Item Writers and Review Committee evaluations. 
• Assists in the creation of reports and job aids as required.
• Documents and regularly revises procedures for the Content team. 
• Assists in copyrighting exam content as required according to established procedures and key deliverable dates.
• Assists in item bank maintenance during scheduled item reviews, including but not limited to, internal item bank reviews, operational pool reviews, state-specific reviews, pre-test item analysis, etc.
• Works collaboratively with the Item Bank Program Analyst and Content Manager as well as other internal NABP staff and temporary contract employees.
• Meets deadlines and supports multiple projects due by key deliverable dates.

Research

• Reviews all images, figures, and tables included in exam items and forms and has all appropriate and required copyright permissions. Researches and updates as needed to ensure NABP examinations are up to date. 
• Maintains familiarity with current health care industry trends, pharmaceutical practices, and regulatory requirements that affect medical writing.
• Works collaboratively with Competency Assessment Clinical Program Manager on candidate comment review process and makes necessary recommendations for edits as necessary. 

Job Requirements

• Bachelor’s degree, preferably in Communications, Technical Writing, English, or Science.
• Proficient in Microsoft Office tools and applications.
• Knowledge of HTML preferred.
• Highly proficient with attention to detail.
• Ability to multi-task in a fast-paced environment with multiple projects.
• Excellent verbal and written communication skills.
• Expertise in English grammar and syntax.
• At least 2 years of medical/pharmaceutical editing knowledge preferred.
• Knowledge of AMA writing and editing style preferred.
• Knowledge of established clinical guidelines preferred.
• Pharmaceutical industry knowledge a plus.

To apply for one of our open positions, please email the following information to hr@nabp.pharmacy :

• Your resume
• Salary expectations

No phone calls, please.

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